How to fix Discord audio cutting out?

Question

Issue: How to fix Discord audio cutting out?

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Hi. Please help me. I use push to talk button to talk on Discord but the audio started to cut out randomly in the past week. I tried to select different outputs and inputs, but the issue persists. It doesn’t differ on different servers. What can I do to help?

Solved Answer

Discord audio cutting out is an issue that keeps people from normal communication on the platform. You might experience it due to a corrupt audio driver or right after Windows updates. Restarting the program itself and ensuring that all the setups are okay can also help, but users who report[1] this problem already have tried these quick and common solutions before asking for help online.

Discord It is a popular Voice over IP platform (VoIP), which was well adapted by many communities. A large portion of its users are gamers. The app is popular in the workplace, where it can be used to host online meetings, especially during a pandemic. This trend will continue well into 2021.[2]

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The app became a favorite due to many advantages over its competitors – it allows users to create their own servers and manage them themselves. Also, multiple channels can be created, with different permissions to user ranks. The customization also allows the server owner to change public visibility, making it as private as it needs to be.

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That being said, audio cutting out can be a major problem for players during gaming sessions or people during work meetings. The sound cuts out during calls and on different servers or channels, and it does not matter whether you are in a private or public server, also whether you are in a video or audio call. In some cases, you might not hear others on Discord too.

As the nature of the problem is different, there were many speculations. In some cases, Discord audio cutting out even triggers assumptions that the app has a virus or a bug.[3] This is not the case.

The most common solutions to this problem involve restarting the device, updating the program, the operating system, or drivers that control sound, output, or input features. You might quickly fix Discord audio cutting out by changing the region of the server or altering some settings.

Echo Cancellation settings could also be causing the problem. This can misinterpret your voice as an echo and cause it to become unresponsive. Disabling this feature may help. Below you will find a step-by-step instructions on how to perform these and other steps.

Discord audio cutting out

Automatic and quick solutions

Discord audio cutting out is disrupting gameplay and chats since communication is key on the platform. It is possible to fix the issue by repairing some issues with system updates, drivers, files, and settings. DriverFix is a great tool that can detect and fix any outdated drivers.

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ReimageMac Washing Machine X9 is also available to repair OS files and other system issues. Besides, the app can check whether your PC is infected with malware and remove it at once (it is a well-known fact that system file corruption can occur due to virus damage).

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Before you proceed with the below solutions, you should ensure that other computer components and features work fine:

  • Check your headset/mic – it might be not configured properly or simply malfunctioning. You might try a different device to see if it improves.
  • Make sure you have a good internet connection and your ping is low. To do that, run Internet Connections troubleshooter and then check your ping at any internet speed diagnostics website.

1. Disable Echo Cancellation

  • Open Discord and go to Settings.
  • Select Voice & Video at the left side of the window.
  • Scroll down to find Voice Processing section.
  • There, disable Echo Cancellation by toggling the switch to the left.

Discord voice settings

You should lower your volume to compensate for the louder sound coming from your side.

2. Update audio drivers

  • Press Win and X keys to find Device Manager.
  • Expand Sound, video and game controllers section.
  • Find the system audio driver and right-click on it. Uninstalling driver
  • Once the menu opens choose to Update driver.
  • Select Search automatically for drivers.
  • Wait for the process to finish and then restart your PC.

3. Restart Discord

  • Click on Show hidden icons button in the right corner of the taskbar.
  • Right-click on Discord icon and select Quit Discord.
  • Restart the PC.
  • You can also locate the Discord processes in Task Manager and end them to disable all the activity. Restart Discord

You can also restart your computer to see if it helps.

4. Modify region settings

Keep in mind that this can only be used if you have adequate permissions on the server.

  • Open Discord and select the arrow next to the server name.
  • Select Server settings.
  • In the Overview tab, locate Server Region.
  • There, click on Change.
  • Select the server of your choosing and finish with Save changes.
  • Try different options to find the one that works.
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5. Configure audio settings on Windows

  • Go to Search and find Microphone privacy settings.
  • Make sure to turn on Apps to access your microphone settings and Allow desktop apps to access your microphone settings options. Microphone settings

6. Reinstall the app

  • Type Control Panel in Windows search and press Enter.
  • Here, select Uninstall a program (located under the Programs section).
  • From the list, find Discord.
  • Uninstall the app by right-clicking and choosing Uninstall. Reinstall Discord
  • Restart the PC and go to the official Discord website to download the program again.

Repair your Errors automatically

thegoneapp.com team is trying to do its best to help users find the best solutions for eliminating their errors. If you don’t want to struggle with manual repair techniques, please use the automatic software. Our professionals have tested all recommended products and approved them. Tools that you can use to fix your error are listed bellow:

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